Shipping Policy

At Trioostar.com, we aim to deliver your orders safely and efficiently across India through reliable shipping partners.

Order Processing Time

• Orders are usually processed within 1–3 working days after confirmation.
• Customized or personalized products may require additional processing time.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery Time

Estimated delivery time depends on your location and courier availability.

• Standard delivery usually takes 3–7 working days after dispatch.
• Remote or less accessible areas may require additional delivery time.

Please note that delivery timelines are estimates and may vary due to external factors.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping may be available on selected products, offers, or minimum order values as displayed on the website.

Delivery Partners

Orders are shipped through reliable courier companies and delivery services to ensure safe handling and timely delivery.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to:

• Weather conditions
• Courier service delays
• Public holidays
• Unexpected circumstances
• Strikes or transportation issues
• Incorrect shipping address provided by customer

Trioostar.com is not responsible for delays caused by circumstances beyond our control.

Multiple Products in One Order

If you order multiple products together, we may ship them in a single package or separate shipments depending on product availability and packaging requirements.

Failed Delivery Attempts

If delivery is unsuccessful due to customer unavailability or incorrect address details:

• The courier partner may attempt re-delivery
• Customers may be contacted by the courier service
• Additional shipping charges may apply in certain cases

Order Tracking

Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp (if available).

Damaged Packages

If you receive a visibly damaged package:

• Please record an unboxing video
• Take clear photos of the package and product
• Contact us within 24 hours of delivery

For any shipping or order-related queries, please visit our Contact Us page.

Trioostar.com reserves the right to update this policy at any time. Changes will be posted on this page.